If you do not see your question, please email us activities(at)kauai.com or call us 1-800-652-8248. We would love to hear from you.
Are there any booking fees or hidden costs?
No hidden costs- Kauai Activities is a free service. There are absolutely no booking fees or surprise charges.
How do I get directions to the activities I book?
We will email you your e-voucher confirmation itinerary and the directions to, check-in time and date of your activity will be on the e-voucher.
How do I receive my tickets?
Kauai Activities will email your e-ticket vouchers that you may optionally print(just like the airlines, where we allow you to check in with your ID).Ā Benefit from local advice on best places to watch sunset, enjoy happy-hour, swim with turtles or lots of fish or maybe if youāre lucky spot a spinner dolphin! Ask Kauai Activities for all the best spots!
How do I print my activities itinerary?
Your itinerary will be emailed to you and if needed can be printed from your email interface.
When will I be charged for my booking?
We will collect a deposit at the time of booking and the remainder isnāt due till the day of your activity.
What is your refund policy?
Sometimes plans change and we understand you might need to change or cancel your booking. At Kauai Activities, your activity booking is 100% refundable. Most activityās require a 48 hours cancellation. Please call Kauai Activities to discuss your personal situation and we will either try to reschedule or refund you. If an activity is cancelled due to weather your ticket is also refundable. Usually you will be notified the night before. No refund on no-show, though. Kauai Activities will send you a reminder itinerary.
Can I just make a reservation or do I have to pay in advance?
All activities require a deposit to hold a spot. Kauai Activities can cancel or re-schedule the activities at least 48 hours prior to the activity time unless otherwise specified at time of booking.
How soon should I book?
Kauai Activities always encourages visitors to book their activities well in advance! Quite often popular activities sell out weeks in advance. Planning in advance guarantees that your vacation will be relaxing. Donāt worry about exact dates we can reschedule your activities if your schedule changes. Allow Kauai Activities to take care of the details. Itās your vacation! Make sure it is filled with all those postcard memories that you will always treasure.
What are Kauai Activities hours of operation?
Kauai.com Activities is open for business from 7:00 a.m ā 7:00 p.m. After hours please leave a voice message or email us: activities (at) kauai.com
What is the local time on Kauai?
Kauai does not participate in daylight savings, so we are 3 hours behind the West Coast from March till November and 2 hours behind from November till March
Why should I book with Kauai Activities?
Whether this vacation is a once-in-a-lifetime- or a āwelcome backā visit, Kauai Activities wants to make your vacation special. Need dinner reservations or suggestions, golf tee times etc. we are available to help you at any time. During the research phase of your Kauai vacation planning process we will be able to answer your questions about things to do on Kauai. Be a part of Kauai Activitiesā Ohana!
Donāt take our word for it though, take some time to read the testimonials our clients have submitted recently.
Do you have a map of Kauai Activities online?
Yes! You can see locations of activities in relation to where you will be staying as well as get directions and driving times.
Check it out here:Ā Kauai Activities Map
What if I plan to attend the activity today or tomorrow?
Normally we will have processed your order in 24 hours or much sooner. However, if your activity is within that time frame we can process your order much quicker to get the voucher to you.
When is the best weather on Kauai?
auai is blessed with great weather year round! A perfect destination anytime you find a chance to hop on a plane and leave Kansas behind! The cooler months are November ā May (70 ā 85 degrees) July through October are our warmer months (78 ā 90 degrees)
The balmy tradewinds often deliver with some early morning and evening rain showers to the windward and mauka (mountains) areas. Remember āno rain , no rainbows!ā
Which Kauai activities are best for children?
Many activities are suitable for the keiki (children). Please call Kauai Activities for advice and recommendations based on your childrenās ages and weights.
Are there any restrictions on who can participate in the activities?
Sometimes. Certain activities have an age restriction and some have weight limits or other restrictions. For detailed information please read āDetailsā tab for each activity you choose.
Is transportation to the activities provided or will I need a car?
Transportation is not included unless stated on your ticket. You are responsible to arrive at your activity at the scheduled check in time, regardless of how you choose to get there. Kauai Activities recommends renting a car to get around. Taxi fares are expensive; a 20 minute taxi fare (round trip) will probably cost you as much as a 2-day car rental. Kauai bus service is available but limited.
When is Peak Season on Kauai?
Our peak visitor season from the U.S. and Canada is between Thanksgiving and Easter, with the busiest time during the Christmas and New Year holidays as well as the summer months (July and August).
If you want to avoid the buisier time of year, a good option might be May-June or September-October.
When is the best time of year for whale watching around Kauai?
Whale watching season is our favorite time of year! The majestic humpback whales can show up as early as October, but official whale season begins in December and the whales are usually on their way back to Alaska by the end of April. If you want to see the newborn calves and catch the best breaching aerial show, then February-March is prime! It is not a time to miss! Note- Dolphin watching season is year-round!
I have never snorkeled before, do I need experience?
All companies that offer snorkeling around Kauai will give you a personal demonstration on the use of their snorkel equipment. If you are on a snorkel tour they will provide you with all of your snorkel gear all the snorkel lessons that you wish and many different types of flotation devices to make you feel comfortable in the water. Usually the snorkel companies will put a lifeguard in the water with you. Kauai Activities offers free snorkel maps and advice on use and best locations depending on your experience level.
Where do the whales migrate from?
Each year, humpback whales migrate from the cool waters in Alaska to the warm-water breeding grounds in Hawaii. The whales donāt arrive all at once. Their numbers gradually increase as winter approaches.
Is there a better time of day for a Kauai helicopter flight?
Kauai Activities suggests early morning or late afternoon flights, they usually offer sightseers the best lighting for viewing and photography of the dramatic scenery. Kauai weather is very unpredictable, which makes it even more exciting, as a little rain may bring out some beautiful rainbows! No matter
what time of the day you choose to fly, Kauai Activites believes that your helicopter flight will be one of the most memorable events of your Kauai vacation!
Call us to start planning your Kauai vacation today! 1-800-652-8248